ACTOM MV Switchgear After Sales provides comprehensive customer support
ACTOM MV Switchgear After Sales provides comprehensive customer support comprising 24 hour, seven days a week emergency repairs and spares service that includes amongst other services upgrading and modification of protection and metering systems, conversion of oil circuit breakers to vacuum interruption breakers, equipment refurbishment, installation and commissioning, operation and maintenance courses for customers, both in-house and on site.
The business unit has the technical expertise and field experience to advise and assist customers with MV system design and utilisation, and are committed to continuous development, safety and quality enhancement of its products.
Mission
Vision
Values
Quality
MV Switchgear strives to achieve the highest standards of quality in the workplace. Staff are regularly trained on the latest Quality, Safety and Environmental standards (ISO9001, ISO14000 and ISO18000).
Safety
MV Switchgear strives to achieve the highest standards of safety in the workplace. Staff are regularly trained on the latest Quality, Safety and Environmental standards (ISO9001, ISO14000 and ISO18000).
Health
MV Switchgear strives to achieve the highest standards of health in the workplace. Staff are regularly trained on the latest Quality, Safety and Environmental standards (ISO9001, ISO14000 and ISO18000).
Environment
MV Switchgear is responsible for and committed to ensuring a sustainable environment.
Respect
- In a country rich with cultural diversity, MV Switchgear strives to reflect that diversity by promoting teamwork through mutual trust. It endeavours to treat its workforce, suppliers and customers with dignity and respect at all levels.
- MV Switchgear strives to foster long term relationships, based on quality and reliability, with both suppliers and customers. Our relationships are forged with honesty and integrity at the core and with a view to mutually beneficial results.
Diversity
MV Switchgear recognises that products and services of a superior quality require a skilled and motivated workforce. It aims to achieve this by:
- encouraging fair treatment of the workforce,
- recognising and rewarding efforts, and
- ensuring a working environment that offers a climate for accomplishment and self-fulfilment while maximizing returns for all stakeholders in the medium to long term.
Empowerment
MV Switchgear recognises that products and services of a superior quality require a skilled and motivated workforce. It aims to achieve this by:
- encouraging fair treatment of the workforce,
- recognising and rewarding efforts, and
- ensuring a working environment that offers a climate for accomplishment and self-fulfilment while maximizing returns for all stakeholders in the medium to long term.
Commitment
- Inspired by a passion for innovation, MV Switchgear is committed to continuously improve what we do and how we do it.
- MV Switchgear is committed to ensuring customer satisfaction through excellence in service delivery.
- MV Switchgear is committed to targeting selective export markets where ACTOM can provide technical support and products of a high quality which are aligned with customer expectations.
Social Responsibility
MV Switchgear recognises that a healthy business also requires a healthy community in which to operate. As such, we strive to actively achieve racial diversity at all levels and to proactively promote equal opportunity and in so doing more accurately represent the demographics of our society.